Return Policy

Effective Date: October 5, 2026

At TilesTee.com, we accept returns for manufacturing defects and exchanges when you need a different size. Please contact us within 48 hours of delivery. Approved defect returns and size exchanges include free pickup and free exchange shipping.

Manufacturing Defects

Email support@tilestee.com within 48 hours of delivery with your order number and clear photographs of the defect. Once approved, we will arrange pickup at no cost to you. After receiving and verifying the returned product, we will issue a credit note equal to the product’s value.

Size Exchanges

If you need a different size, email support@tilestee.com within 48 hours of delivery with your order number, the size received and the size you require. Items must be unworn, unwashed and in their original condition, with any original tags and packaging. Trying an item on to check the fit is allowed.

After approval, we will arrange pickup and send the same product in the requested size after checking the returned item. Pickup and delivery of the replacement are free. Size exchanges depend on availability; if the requested size is unavailable, we will offer a credit note equal to the product’s value.

Eligibility and Approval

Returns and exchanges are subject to review and approval. This policy covers manufacturing defects and size changes. We do not accept change-of-mind returns or exchanges for a different design or colour. Please contact us before sending an item back.

Credit Note Terms

Credit notes can be used to purchase any product on TilesTee.com. They are non-transferable and cannot be redeemed for cash.

Contact Us

Email: support@tilestee.com
Phone: +91.7977954442